Retail Store Area Supervisor -(key Carrier) - Full Time
Ocean State Job Lot
Dickson City, Pennsylvania, US
About the Role
Ocean State Job Lot - 401 Scranton Carbondale Highway - Responsibilities: Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model; Bridge the gap between customers and corporate customer service, ensuring effective resolution for all; Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions); Create effective work schedules for your assigned area; Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
Responsibilities
- Provide guidance and support to your team to ensure task completion and foster a motivating environment
- Create effective work schedules for your area
- Bridge gaps between customers and corporate customer service for resolutions
Qualifications
- Experience in retail supervision
- Strong customer service skills
- Ability to manage staff schedules
Required Skills
customer service
team leadership
staff scheduling
retail operations
communication
Keywords
retail
supervisor
customer service
team leadership
store operations
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