Retail Service Specialist
O'Reilly Automotive
Worth, Illinois, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner; Ensure retail customer returns and exchanges are processed efficiently and refunds issued accurately; Perform all store opening/closing duties and day end procedures, including deposits and security measures
Responsibilities
- Lead store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom
- Process store transfers, add orders, returns and refunds efficiently
Required Skills
customer service
team leadership
store operations
Keywords
retail
customer service
team lead
store supervisor
O'Reilly Auto Parts
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Job Overview
Date Posted
4 days ago
Location
Worth, Illinois, US
Job Type
Full-time
Work Mode
Onsite
Category
Retail and customer service, Store operations, Team leadership and supervision
About the Company
O
O'Reilly Automotive
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