Retail Service Specialist
O'Reilly Automotive
Little Elm, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties, including day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed; All other duties as assigned
Responsibilities
- Lead store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom
- Ensure telephone is answered according to company policy
Qualifications
- Experience in retail/customer service
- Supervisory experience
- Strong communication skills
Benefits
Employee discount
Career advancement opportunities
Required Skills
customer service
team leadership
store operations
communication
problem solving
Keywords
retail
customer service
supervisor
team lead
store management
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