Retail Service Specialist
O'Reilly Automotive
Michigan City, Indiana, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties, including day end procedures, verifying/securing money/deposits according to company policy, and securing the building
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
- Perform all store opening/closing duties
Qualifications
- Experience in retail customer service
- Leadership or supervisory experience
- Strong communication skills
Required Skills
customer service
team leadership
store operations
cash handling
loss prevention
Keywords
retail
customer service
supervisor
store operations
leadership
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