Retail Service Specialist
O'Reilly Automotive
Mansfield, Ohio, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner; Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
- Process stock transfers and online orders in a timely manner
Qualifications
- Experience supervising retail staff?
- Knowledge of POS and store operations?
- Excellent customer service skills?
Required Skills
customer service
team leadership
store operations
inventory/stock transfers
order processing
Keywords
retail
service
leadership
store operations
customer service
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