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Retail Operations Associate

Dick's Sporting Goods Gastonia, North Carolina, US

About the Role

Dick's Sporting Goods - - Responsibilities: Greet teammates and customers and proactively understand their needs to support their shopping experience; Assist with unloading trucks and processing freight, transfers, RTVs, claims, and freight processing; Uphold merchandising and presentation standards and ensure backroom organization for easy access to merchandise; Support the team across the store with an all-hands-on-deck approach and perform tasks as assigned by management; Fulfill the customer experience by completing processes according to service level standards

Responsibilities

  • Greet teammates and customers
  • Assist with unloading trucks and processing freight, transfers, RTVs, claims, and freight processing
  • Uphold merchandising and presentation standards and ensure backroom organization

Qualifications

  • No specific degrees required
  • Experience in retail operations preferred
  • Customer service experience beneficial

Required Skills

customer service retail operations inventory processing merchandising team support

Keywords

retail customer service store operations merchandising inventory

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