Retail Operations Associate
Dick's Sporting Goods
Dulles, Virginia, US
About the Role
Dick's Sporting Goods - - Responsibilities: Greet teammates and customers and proactively approach athletes to understand their needs and support shopping experience; Ensure merchandise and product received at the store is processed per established programs and procedures; keep backroom organized with Freight Flow/Operations Lead; Uphold merchandising and presentation standards; Assist with unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.; Fulfill the company-defined customer experience by completing all processes according to service level standards
Responsibilities
- Greet teammates and customers and proactively approach athletes to understand their needs and support shopping experience
- Ensure merchandise and product received at the store is processed per established programs and procedures
- keep backroom organized with Freight Flow/Operations Lead
Qualifications
- High school diploma or equivalent
- 1+ year retail experience
- strong customer service skills
Required Skills
customer service
retail operations
merchandising
inventory processing
people skills
Keywords
retail
operations
customer service
merchandising
store operations
Interested in this role?
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