Retail Customer Service Supervisor
PetSmart,
Carlisle, Pennsylvania, US
About the Role
PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development including training onboarding mentoring and coaching; Acts as Leader on Duty by supervising associates and addressing concerns and requests; Manages pet parent experience and responds to concerns via phone in-person or online; Promotes and coordinates store events and marketing for adoptions vet partnerships and clinics; Backups to operate POS systems and handle cash transactions ensuring accuracy and compliance
Required Skills
customer service
supervision
training
POS
cash handling
Keywords
retail
customer service
supervisor
POS
training
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