Retail Customer Service Supervisor
PetSmart,
Fairfield, California, US
About the Role
PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development through training, onboarding, mentoring, and coaching.; Addresses and administers associate complaints and grievances, and supports performance reviews and promotions.; Promotes and coordinates store events and marketing for adoptions, vet partnerships and shot clinics, and handles live pet sales and adoptions.; Backups to operate point-of-sale systems and handle cash transactions with accuracy and policy compliance.; Maintains store standards and ensures safety and cleanliness, assisting in other departments as required.
Responsibilities
- Facilitates the associate experience and supports associate development
- Addresses and administers associate complaints and grievances, and supports performance reviews and promotions
- Promotes and coordinates store events and marketing for adoptions, vet partnerships and shot clinics, and handles live pet sales and adoptions.
Qualifications
- experience in retail supervision
- training/coaching
- cash handling
Required Skills
customer service
supervision
training
cash handling
store operations
Keywords
retail
customer service
supervisor
PetSmart
store operations
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