Retail Customer Experience Manager Part Time
Michaels
Highland, Indiana, US
About the Role
Michaels - 10323 Indianapolis Blvd [Department Supervisor] As a Customer Experience Manager at Michaels, you'll: Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations; Lead the omni channel processes; Ensure all front end policies and procedures are followed; Train, observe and coach customer experience team to achieve results...Hiring Immediately >>
Responsibilities
- Lead front-end operations and customer experience
- Coach and train front-end team
- Ensure policies and procedures are followed
Qualifications
- Experience with retail front-end operations
- Customer service management
- Team training and coaching
Required Skills
customer experience leadership
front-end operations
training and coaching
omnichannel processes
Keywords
retail
customer experience
training
front-end
omni-channel
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