Customer Service Manager
Michaels
Stamford, Connecticut, US
About the Role
Michaels - 2233 Summer St [Department Supervisor] As a Customer Service Manager at Michaels, you'll: Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations; Lead the omni channel processes; Ensure all front end policies and procedures are followed; Train, observe and coach customer experience team to achieve results...Hiring Immediately >>
Responsibilities
- Manage front-end operations and customer experience
- Lead omni-channel processes
- Coach and train customer experience team
Qualifications
- 5+ years in customer service leadership
- experience with omni-channel retail
- ability to train and coach staff
Required Skills
customer service leadership
front-end operations
omni-channel
Keywords
customer service
retail management
front-end leadership
omni-channel
Interested in this role?
Apply now and take the next step in your career.