Remote Tier 2 Student Support Advisor

Cengage Group is looking for a Tier 2 Student Advisor to provide personalized customer support in Anchorage, Alaska. This role is vital in delivering high-quality assistance to students, managing cases with empathy and efficiency. The ideal candidate will have experience in customer service, exhibit outstanding communication skills, and possess emotional intelligence. The position offers a competitive compensation range of $19.00 – $22.00 USD based on qualifications and experience, with a strong commitment to customer satisfaction and support. #J-18808-Ljbffr