Remote Technical Support Specialist for Store Networks
Compunnel
New York City (Brooklyn), New York, US
About the Role
A technology solutions company is seeking a Technical Support Specialist to provide remote assistance for hardware, software, and store networks. This role involves troubleshooting issues, managing support tickets, and ensuring optimal performance of store systems. Ideal candidates should possess an associate degree in Computer Networking and have strong verbal communication skills. Availability for varied shifts is necessary, and familiarity with non-standard equipment is preferred. #J-18808-Ljbffr
Responsibilities
- Provide remote technical support for store networks
- Troubleshoot hardware/software issues and manage tickets
- Ensure store systems performance
Qualifications
- associate degree in Computer Networking
- strong verbal communication
- availability for varied shifts
Required Skills
remote support
network troubleshooting
ticket management
store systems
hardware/software
Interested in this role?
Apply now and take the next step in your career.
