Remote Technical Support Specialist
Cengage Group
Cheyenne, Wyoming, US
About the Role
Cengage Group in Cheyenne, Wyoming, seeks a Customer Support specialist for remote assistance with their digital solutions. The role includes troubleshooting customer-reported issues, providing technical support, and maintaining documentation of customer interactions. Candidates should have at least a high school diploma, strong critical thinking skills, and familiarity with Microsoft and Apple systems. Benefits include healthcare, 401K matching, and paid vacation starting from day one. #J-18808-Ljbffr
Qualifications
- high school diploma
Benefits
healthcare
paid vacation
Required Skills
troubleshooting
customer support
documentation
Microsoft
Apple systems
Keywords
remote technical support
customer support
troubleshooting
documentation
IT systems
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Job Overview
Date Posted
1 week ago
Location
Cheyenne, Wyoming, US
Job Type
Full-time
Category
Support and service, Technical support, Remote customer support
About the Company
Cengage Group
e-learning
Boston, United States
4400 employees
1.5B
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