Remote Digital Solutions Tech Support Specialist
Cengage Group
Atlanta, Georgia, US
About the Role
Cengage Group in Atlanta, Georgia, is looking for a Customer Support Representative to assist users of their digital solutions. This role involves troubleshooting technical issues, ensuring effective communication with customers, and documenting interactions accurately. Ideal candidates are organized self-starters with strong analytical skills and experience with Microsoft systems. Benefits include vacation accrual, healthcare, and a remote work setup with provided equipment. J-18808-Ljbffr
Required Skills
troubleshooting
customer support
documentation
communication
Microsoft systems
Keywords
remote
digital solutions
tech support
customer service
Microsoft
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Job Overview
Date Posted
1 week ago
Location
Atlanta, Georgia, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support and technical troubleshooting, Remote tech support specialist, Digital solutions support