Remote Technical Support Analyst Incident & Service Delivery
Optum
Everett, Washington, US
About the Role
A leading healthcare organization is looking for a technical support specialist to provide incident management and restoration services. With remote work flexibility across the U.S., this role requires a High School Diploma and 2+ years of desktop support experience. Employees will also have access to a comprehensive benefits package, including 401k contributions. The hourly pay ranges from $28.94 to $51.83, based on experience and qualifications. #J-18808-Ljbffr
Responsibilities
- Provide incident management and restoration services
- Remote technical support duties
- Assist with incident response and service restoration
Qualifications
- High School Diploma
- 2+ years desktop support experience
- 0-2 years in healthcare tech?
Benefits
401k contributions
Required Skills
incident management
desktop support
remote troubleshooting
service restoration
customer support
Keywords
remote
healthcare
IT support
incident management
desktop support
Interested in this role?
Apply now and take the next step in your career.