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Remote Service Desk Technician Government It & Imaging

Insight Global Atlanta, Georgia, US

About the Role

A leading staffing and consulting firm is seeking a remote Helpdesk Technician to support a large government healthcare contract. The successful candidate will offer white glove support to a user base of approximately 7,500 government employees. Responsibilities include troubleshooting hardware and software issues and deploying new equipment. A Bachelor's Degree and at least 2 years of experience are required, along with advanced troubleshooting skills and familiarity with ServiceNow. #J-18808-Ljbffr

Responsibilities

  • troubleshoot hardware and software issues
  • deploy new equipment
  • provide remote helpdesk support

Qualifications

  • Bachelor's Degree
  • 2+ years of experience
  • familiarity with ServiceNow

Required Skills

remote helpdesk service desk hardware troubleshooting software troubleshooting ServiceNow

Keywords

remote government it support helpdesk service desk

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