Service Desk Supervisor
Republic Services,
Phoenix, Arizona, US
About the Role
This position is responsible for supervising the Service Desk agents. The Service Desk Supervisor uses strong supervisory skills, customer service skills, and technical abilities in managing the Service Desk agents day-to-day responsibilities to ens Service Desk, Supervisor, Agent, Technology, Support
Responsibilities
- supervise service desk agents
- coordinate daily service desk activities
- provide guidance and escalation path
Qualifications
- experience supervising service desk or IT support
- customer service skills
- strong communication skills
Required Skills
service desk
supervision
customer service
IT support
team leadership
Keywords
supervisor
service desk
team lead
IT support
customer service
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