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Remote L2 Support Engineer - End-user Devices & Security

Tata Consultancy Services Indianapolis, Indiana, US

About the Role

A leading IT services company in the United States seeks a skilled L2 Technical Support Specialist to manage and troubleshoot end user devices remotely. You'll handle issues across Windows, iOS, and Mac operating systems, focusing on device compliance and performance. Ideal candidates should have a solid background in incident resolution and remote desktop troubleshooting, equipped to enhance user experience through effective technical support. Join a dynamic team and contribute to operational excellence. #J-18808-Ljbffr

Required Skills

remote support end-user devices troubleshooting incident resolution remote desktop

Keywords

L2 Technical Support End-user devices Security Remote troubleshooting

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