Remote Tech Support Specialist - Bilingual (en/es)
Argus Medical Management
Florida, New York, US
About the Role
A digital health technology company is seeking a remote Technical Support Representative to provide technical assistance to U.S. Veterans. The role requires bilingual proficiency in English and Spanish, along with 5+ years of call center experience. You will support users throughout their lifecycle with connected medical devices and document all interactions in a ticketing system. The position involves a rotating schedule covering Eastern Time hours and is fully remote within the United States. #J-18808-Ljbffr
Qualifications
- 5+ years call center experience
- bilingual English/Spanish
Required Skills
technical support
remote support
ticketing system
diagnostic troubleshooting
medical devices
Keywords
remote
bilingual
support
healthtech
vet
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