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Remote It Support Specialist - Tier 1/2 Help Desk

Belle Lynn Sourcing Lynn, Massachusetts, US

About the Role

A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting hardware, software, and network issues while delivering excellent customer service. Candidates should have 1–5+ years of experience in IT support and familiarity with ticketing systems like ServiceNow or Zendesk. This position offers competitive compensation and a full benefits package, making it an appealing opportunity for those who thrive in remote work environments. #J-18808-Ljbffr

Required Skills

remote IT support troubleshooting ticketing systems customer service hardware software network

Keywords

IT support Help Desk Remote Tier 1/2 ServiceNow

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