Remote Help Desk Specialist I It Support

A national provider of risk management solutions is seeking a Help Desk Specialist I. This remote role involves providing first-level support for IT-related issues, maintaining clear communication, and documenting incidents. Ideal candidates will possess strong customer service and analytical skills, with a focus on troubleshooting hardware and software problems. A High School Diploma is required, with preferred qualifications including HDI certification and experience in technical support. The company offers a comprehensive benefits package. #J-18808-Ljbffr