Remote It Support Desk Analyst - Ai Infra
Nscale
Los Angeles, California, US
About the Role
A growing tech startup is seeking a Support Desk Analyst in Los Angeles to provide first and second-line support for both internal and external customers. The ideal candidate should have 1-3 years in a technical support role with strong troubleshooting skills and excellent communication. Responsibilities include handling support requests, diagnosing issues, and maintaining documentation. This role comes with growth opportunities and a competitive salary between $40,000 and $80,000, depending on experience. J-18808-Ljbffr
Responsibilities
- Provide first and second-line technical support
- Diagnose issues and troubleshoot
- Maintain documentation
Qualifications
- 1-3 years in technical support
- strong troubleshooting
- excellent communication
Required Skills
technical support
troubleshooting
documentation
customer service
communication
Keywords
remote
it support
help desk
infra
support desk
Interested in this role?
Apply now and take the next step in your career.