Remote It Support Analyst for Global Teams
BrickRed Systems
California, Missouri, US
About the Role
A leading technology consulting firm is seeking an experienced IT Support Analyst to deliver remote technical support across a global environment. You will handle support requests, resolve technical issues efficiently, and ensure high customer satisfaction. The ideal candidate has over 2 years of experience and strong troubleshooting skills. This role involves collaborating with teams and maintaining SLAs while providing first-line support and managing user accounts. Compensation is competitive with opportunities for growth. #J-18808-Ljbffr
Responsibilities
- Provide remote technical support across global environment
- Collaborate with teams to resolve issues
- Maintain SLAs and first-line support
Qualifications
- 2+ years experience in IT support
- strong troubleshooting skills
- experience with user account management
Required Skills
remote IT support
troubleshooting
customer service
SLAs
user account management
Keywords
IT Support
Remote
Analyst
Help Desk
Global teams
Interested in this role?
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Job Overview
Date Posted
3 days ago
Location
California, Missouri, US
Job Type
Full-time
Experience
2+ years
Category
Software technology, It support, Remote help desk
About the Company
B
BrickRed Systems
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