Remote It Service Operations Lead - Servicenow & Itsm
Ralliant
Pierre, South Dakota, US
About the Role
A technology company is seeking an IT Service Operations Lead who will oversee ITSM processes, including incident, problem, change, and configuration management. This role requires a strong focus on driving continuous improvement and operational excellence within the IT service management framework, specifically using the ServiceNow platform. The ideal candidate will have a Bachelor’s degree in Information Technology or a related field and at least 4 years of experience in similar roles. The position offers a hybrid work model, flexibility, and requires some travel. #J-18808-Ljbffr
Responsibilities
- Oversee ITSM processes (incident, problem, change, configuration)
Qualifications
- Bachelor's degree in IT or related field
- 4+ years in ITSM/ServiceNow roles
- -
Required Skills
ServiceNow
ITSM
incident management
change management
problem management
Keywords
IT Service Operations
ServiceNow
ITSM
operational excellence
continuous improvement
Interested in this role?
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Job Overview
Date Posted
6 days ago
Location
Pierre, South Dakota, US
Job Type
Full-time
Work Mode
Hybrid
Experience
4+ years
Category
Software technology, It service management, Servicenow
About the Company
R
Ralliant
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