Remote It Service Operations Lead - Servicenow & Itsm
Ralliant
Nashville, Tennessee, US
About the Role
A leading IT service provider is looking for an IT Service Operations Lead to optimize ITSM processes and enhance platform capabilities. This role requires a Bachelor’s degree and at least 4 years of experience with ServiceNow. The position includes responsibilities in incident management lifecycle, data analysis for improvements, and vendor collaboration. A hybrid/remote option is available with a compensation range reaching up to $124,300. #J-18808-Ljbffr
Responsibilities
- Lead IT service operations including incident management lifecycle
- Collaborate with vendors to optimize ITSM processes
Qualifications
- Bachelor's degree
- 4+ years ServiceNow experience
Required Skills
ServiceNow
ITSM
data analysis
vendor management
incident management
Keywords
it service operations
servicenow
itsm
incident management
vendor management
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Nashville, Tennessee, US
Job Type
Full-time
Work Mode
Hybrid
Salary
Up to $124,300
Experience
4+ years
Category
Software technology, It service management, It service operations
About the Company
R
Ralliant
