Remote It Service Operations Lead - Servicenow & Itsm
Ralliant
Concord, New Hampshire, US
About the Role
A tech service company is seeking an IT Service Operations Lead to drive operational excellence in ITSM processes. The role demands deep expertise in ServiceNow, with responsibilities ranging from optimizing ITSM workflows to managing incident lifecycles. Candidates should hold a Bachelor's degree in IT or related fields and possess at least 4 years of experience with ServiceNow. Additionally, effective communication skills and a strong problem-solving ability are essential. The position offers a hybrid/remote work arrangement. #J-18808-Ljbffr
Qualifications
- Bachelor's degree in IT or related field
- 4+ years of ServiceNow experience
Required Skills
ServiceNow
ITSM
incident management
IT operations
process optimization
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