Remote It Service Desk Specialist - Vip/executive Support
Empower AI
New York City, New York, US
About the Role
Empower AI is looking for a Computer User Support Specialist in Idaho to provide remote IT support for the General Services Administration. This position involves managing trouble tickets and delivering effective customer service for a range of technical issues, including desktop support for Windows applications. Candidates should have an Associate's degree or equivalent and experience in technical support. Empower AI values diversity and inclusion, making them a Military Friendly Employer and VEVRAA Federal Contractor. #J-18808-Ljbffr
Responsibilities
- Provide remote IT support and manage trouble tickets
- Deliver customer service for technical issues and desktop support
Qualifications
- Associate's degree or equivalent
- experience in technical support
Required Skills
remote IT support
trouble ticket management
desktop support
Windows applications
customer service
Keywords
remote IT support
help desk
desktop support
trouble tickets
customer service
Interested in this role?
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