Remote Help Desk Supervisor - Training & Support Lead
GovCIO
Frankfort, Kentucky, US
About the Role
GovCIO is hiring a fully remote RES Help Desk Supervisor based in the U.S. The supervisor oversees a team managing technical support for Veterans Affairs, ensuring successful user adoption and satisfaction. Key qualifications include a Bachelor's degree and relevant helpdesk experience, proficiency in MS Office, and strong communication skills. Salary ranges from $67,000 to $80,000 annually with benefits like EAP and flexible work environment. #J-18808-Ljbffr
Responsibilities
- Supervise help desk team
- Oversee user support operations
- Ensure adoption and satisfaction
Qualifications
- Bachelor's degree
- helpdesk experience
- strong communication skills
Benefits
Flexible work environment
Employee assistance program (EAP)
Required Skills
MS Office
team leadership
customer service
problem solving
technical aptitude
Keywords
remote
help desk
supervisor
training
support lead
Interested in this role?
Apply now and take the next step in your career.