Registration Specialist
Lehigh Valley Health Network
Allentown, Pennsylvania, US
About the Role
Lehigh Valley Health Network - 1627 West Chew Street - Responsibilities: Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information; Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone; Ensures referring providers' orders are complete and match the appointment scheduled; Obtains a new order prior to test/treatment if order is incomplete or inaccurate; Scans insurance cards, scripts, patient identification, and all pertinent documentation accurately
Responsibilities
- Interviews patients to obtain demographics/insurance info
- Engages patients to ensure positive experience during registration
- Verifies orders match appointments and obtains new orders as needed
Qualifications
- Experience in healthcare registration preferred?
- Knowledge of insurance verification and referrals useful
- Excellent communication skills
Required Skills
patient registration
insurance verification
documentation accuracy
customer service
data entry
Keywords
registration
healthcare
patient intake
insurance
administrative
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Job Overview
Date Posted
3 days ago
Location
Allentown, Pennsylvania, US
Job Type
Full-time
Work Mode
Onsite
Category
Healthcare allied health, Registration and scheduling, Patient access and onboarding
About the Company
Lehigh Valley Health Network
hospital & health care
Allentown, United States
16000 employees
4.1B
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