Product Expert: Data-driven Customer Support
Omni Analytics
San Francisco, California, US
About the Role
A business intelligence platform located in San Francisco is seeking a Product Expert to provide high-touch technical support for customers. The role involves using SQL and data analytics skills to help customers navigate the platform and solve data issues. You will engage directly with users, ensuring they receive optimal assistance while advocating for customer needs internally. Join a passionate team with a commitment to empowering users through stellar support and continuous learning opportunities. #J-18808-Ljbffr
Responsibilities
- Provide high-touch technical support to customers
- Engage directly with users to understand needs
- Advocate for customer needs internally
Qualifications
- Experience with SQL and data analytics
- Strong communication and problem-solving skills
- Experience with BI platforms or data tooling
Required Skills
SQL
data analytics
customer support
communication
problem solving
Keywords
product
customer support
data analytics
bi
sql
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
San Francisco, California, US
Job Type
Full-time
Work Mode
Onsite
Experience
2-4 years
Category
Software technology, Saas, Product support
About the Company
O
Omni Analytics
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