Data-savvy Product Expert Customer Support (hybrid)
Theory Ventures
Santa Cruz, California, US
About the Role
A technology company is looking for a Product Expert to provide exceptional technical support to customers in Santa Cruz. You will assist users by leveraging your SQL and data analytics expertise to solve problems and advocate for their needs. The role allows for a hybrid schedule, comprising three days in office, enabling you to actively engage with clients and enhance their experience with the product. Join a passionate team offering health benefits and a 401(k) plan. #J-18808-Ljbffr
Responsibilities
- Provide technical product support to customers
- Advocate for customer needs
- Leverage data analytics to resolve issues
Qualifications
- Experience with SQL
- Data analytics skills
- Experience in customer support or technical support
Benefits
Health benefits
401(k) plan
Required Skills
SQL
data analytics
problem-solving
customer-facing
technical support
Keywords
Product expert
customer support
data analytics
SQL
hybrid
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Santa Cruz, California, US
Job Type
Full-time
Work Mode
Hybrid
Category
Software technology
About the Company
Theory Ventures
venture capital & private equity
San Francisco, United States
19 employees
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