Phoenix, Az - Business Operations - Azdes - Dbme - Customer Service Representative 2 -
Abacus Service
Phoenix, Arizona, US
About the Role
Abacus Service Corporation - - Responsibilities: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints; Provide a service such as a license, registration, title, permit, or program eligibility information; Refer unresolved customer grievances to designated departments for further investigation; Determine charges for services requested, collect deposits or payments, or arrange for billing; Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Responsibilities
- Confer with customers to provide information or take actions
- Refer unresolved grievances to designated departments
- Determine charges and collect payments
Qualifications
- Prior experience with customer service
Required Skills
customer service
phone support
data entry
billing inquiries
Keywords
customer service
call center
in-person service
billing
orders
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