Patient Services Specialist - Front Desk
Baylor University Medical Center
Plano, Texas, US
About the Role
Baylor University Medical Center - - Responsibilities: Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones.; Arranges follow-up visits and referral appointments.; Assists with patient registration by collecting and verifying insurance information.; Verifies patient demographics and enters changes into the computer system.; Accepts payments for physician/clinic services according to established guidelines.
Responsibilities
- Assists with patient duties including check-in/check-out and scheduling.
- Verifies patient demographics and insurance information.
- Accepts payments for services under guidelines.
Qualifications
- High school diploma or equivalent (often required)
- Strong communication and organizational skills
- Experience in medical office front desk preferred
Required Skills
customer service
pharmacy/medical office software
insurance verification
appointment scheduling
payment processing
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