Patient Representative
HCA Healthcare
Plano, Texas, US
About the Role
HCA Healthcare - - Responsibilities: Checks-in patients in a timely manner; Answers phone calls to the clinic and provides information or refers questions to others as needed; Verifies insurance timely and accurately; Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information; Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
Responsibilities
- Checks-in patients
- Answers phone calls to the clinic
- Verifies insurance information
Required Skills
patient scheduling
insurance verification
communication with patients
data entry
cash handling
Keywords
Patient access
Care coordination
Healthcare support
front desk
revenue cycle
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