Patient Services Representative - Ccp Norwin
UPMC
Huntingdon, Pennsylvania, US
About the Role
UPMC - - Responsibilities: Greet patients and assist with check-in and updating information; Collect copayments and verify insurance details; Schedule follow-up appointments and connect patients to services; Help patients navigate the healthcare system and provide clear instructions; Handle phone calls, scan records, and support office duties
Responsibilities
- Greet patients and assist with check-in and updating information
- Schedule follow-up appointments and connect patients to services
- Handle phone calls, scan records, and support office duties
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Experience in healthcare frontend/customer service
Required Skills
customer service
medical office
appointment scheduling
insurance verification
cash handling
Keywords
patient services
front desk
medical office
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