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Patient Service Representative, Sutter University Square

Sutter Health Santa Clara, California, US

About the Role

Sutter Health - - Responsibilities: Greet and check-in patients; Verify information, schedule appointments, and update Electronic Health Records (EHR); Facilitate intake procedures including healthcare and insurance forms and collecting payments; Maintain privacy and safety of PHI; Build collaborative relationships with peers and staff to achieve departmental objectives

Responsibilities

  • Greet and check-in patients
  • Verify information, schedule appointments, and update EHR
  • Facilitate intake procedures and collecting payments

Qualifications

  • Experience with healthcare systems or EHR preferred
  • Excellent communication skills
  • Ability to handle sensitive information (PHI) and privacy

Required Skills

Customer service Medical office EHR PHI privacy appointment scheduling

Keywords

patient services front desk healthcare EHR PHI

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