Patient Services Assistant - Family Medicine (freeland)
University of Michigan Health
Midland, Michigan, US
About the Role
University of Michigan Health - - Responsibilities: Strives for excellent customer service and welcomes patients and visitors; Greet customers and answer incoming telephone calls; Schedule patient appointments for all providers; Register new patients and explain policies including no show and financial policies; Collect copayments, process referrals, and assist with prior authorizations as needed
Responsibilities
- Greet patients and answer calls
- Schedule patient appointments
- Register new patients
Qualifications
- high school diploma or equivalent
- customer service skills
- communication skills
Required Skills
patient scheduling
reception
cash handling
insurance coordination
prior authorizations
Keywords
family medicine
patient services
front desk
receptionist
healthcare operations
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