Patient Service Representative
VillageMD
New York City (New Hyde Park), New York, US
About the Role
VillageMD - - Responsibilities: Greeting patients and families and directing them as needed; Scheduling patient appointments, hospital and ambulatory admissions/procedures; Answering telephone promptly and directing calls to appropriate staff; Preparing charts for new patients and updating patient information; Maintaining scheduling system and office supplies; providing training to staff
Responsibilities
- Greet patients and families
- Schedule patient appointments and admissions/procedures
- Answer calls and route to staff
Qualifications
- Prior experience in front desk or medical office preferred
- Knowledge of scheduling systems
- Strong communication and organization skills
Required Skills
customer service
medical office software
phone etiquette
scheduling
record keeping
Keywords
patient access
reception
front desk
healthcare
administrative
Interested in this role?
Apply now and take the next step in your career.