Patient Service Representative
Tenet Healthcare
Glendale, Arizona, US
About the Role
Tenet Healthcare - - Responsibilities: Greets patients entering the practice; Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments; Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system; Checks out patients and assists them with referral processing and scheduling; Collects co-pays and posts charges
Responsibilities
- Greets patients entering the practice
- Manages office communications
Qualifications
- Minimum high school education or equivalent
- Experience with front desk/clerical tasks is often preferred
- Excellent communication skills
Required Skills
customer service
phone etiquette
data entry
insurance verification
appointment scheduling
Keywords
patient service
front desk
medical office
reception
Tenet Healthcare
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