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Patient Service Representative

Tenet Healthcare Glendale, Arizona, US

About the Role

Tenet Healthcare - - Responsibilities: Greets patients entering the practice; Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments; Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system; Checks out patients and assists them with referral processing and scheduling; Collects co-pays and posts charges

Responsibilities

  • Greets patients entering the practice
  • Manages office communications

Qualifications

  • Minimum high school education or equivalent
  • Experience with front desk/clerical tasks is often preferred
  • Excellent communication skills

Required Skills

customer service phone etiquette data entry insurance verification appointment scheduling

Keywords

patient service front desk medical office reception Tenet Healthcare

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