Patient Service Representative - Internal Medicine
VillageMD
New Britain, Connecticut, US
About the Role
VillageMD - - Responsibilities: Greet visitors, patients, and families in a friendly professional manner and direct them appropriately; Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families; Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual; Scans insurance cards, processes insurance verifications utilizing online system, updates patient account; Schedules appointments accurately according to department guidelines; schedules and enters orders for diagnostic tests and procedures
Responsibilities
- Greet visitors and direct them
- Maintain patient flow through registration
- Answer phones and route calls
Qualifications
- Excellent customer service
- Experience with front desk/registration
- Knowledge of insurance verification and scheduling
Required Skills
customer service
front desk
medical receptionist
billing/insurance verification
appointment scheduling
Keywords
patient services
internal medicine
receptionist
medical scheduling
healthcare
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Job Overview
Date Posted
6 days ago
Location
New Britain, Connecticut, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 2 years
Category
Healthcare allied health, Patient services, Front desk
About the Company
V
VillageMD
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