Cpap Customer Service Representative
Rotech Healthcare
Orlando, Florida, US
About the Role
Rotech Healthcare Inc. - - Responsibilities: Communicate with patients/clients, referral sources, and Rotech sister locations to process questions and concerns; Collaborate with operations and sales staff to reduce workflow issues and improve processing timelines; Process new orders including patient set-ups, verify insurance eligibility, obtain authorizations, and collect balances; Verify Medicare, Medicaid, and private insurance coverage by product line; Maintain confidentiality and adhere to company policies and procedures
Responsibilities
- Process orders and patient setup
- Verify insurance eligibility and authorizations
- Communicate with patients and staff to resolve issues
Qualifications
- Experience in healthcare customer service
- Knowledge of insurance verification and authorizations
- Attention to confidentiality and policies
Required Skills
customer service
insurance verification
authorization processing
data privacy
Keywords
cpap
customer service
healthcare
insurance
authorization
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Job Overview
Date Posted
6 days ago
Location
Orlando, Florida, US
Job Type
Full-time
Work Mode
Onsite
Category
Healthcare allied health, Administrative support, Medical insurance verification, Patient services
About the Company
R
Rotech Healthcare
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