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Front Desk Concierge Primary Care+

AdventHealth Cartersville, Georgia, US

About the Role

AdventHealth - 12 Medical Dr Ne - Responsibilities: Answers telephone and responds to patient questions and concerns to ensure prompt, accurate resolution; Verifies insurance eligibility and determines accurate up-front collection amount; Prepares, processes, and files the medical record for each patient as required by patient type; Performs accurate registration by obtaining demographic, employment, insurance, and current medical condition information; Participates in departmental performance improvement initiatives

Responsibilities

  • Answers telephone and responds to patient questions
  • Verifies insurance eligibility and determines up-front collection amount
  • Prepares, processes, and files the medical record

Qualifications

  • Qualifications not specified

Required Skills

customer service insurance verification registration medical records problem solving

Keywords

front desk concierge healthcare administration patient access

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