Front Desk Concierge Primary Care+
AdventHealth
Cartersville, Georgia, US
About the Role
AdventHealth - 12 Medical Dr Ne - Responsibilities: Answers telephone and responds to patient questions and concerns to ensure prompt, accurate resolution; Verifies insurance eligibility and determines accurate up-front collection amount; Prepares, processes, and files the medical record for each patient as required by patient type; Performs accurate registration by obtaining demographic, employment, insurance, and current medical condition information; Participates in departmental performance improvement initiatives
Responsibilities
- Answers telephone and responds to patient questions
- Verifies insurance eligibility and determines up-front collection amount
- Prepares, processes, and files the medical record
Qualifications
- Qualifications not specified
Required Skills
customer service
insurance verification
registration
medical records
problem solving
Keywords
front desk
concierge
healthcare
administration
patient access
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