Front Desk Associate
Atrium Hospitality
Norman, Oklahoma, US
About the Role
Atrium Hospitality - 2501 Conference Drive - Responsibilities: Oversee front desk operations and act as go-to problem solver for guests and teammates; Handle guest check-ins and check-outs with accuracy and warmth; Support and train new front desk team members; Resolve guest issues quickly and professionally; Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready
Responsibilities
- Oversee front desk operations
- Handle guest check-ins/outs with warmth
- Resolve guest issues professionally
Qualifications
- Experience in front desk operations
- Strong customer service
- Training or mentoring experience
Required Skills
front desk operations
guest services
problem solving
training
team collaboration
Keywords
front desk
hospitality
guest services
customer service
hotel
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