Patient Service Representative
Intermountain Health
Sandy City, Utah, US
About the Role
Intermountain Health - - Responsibilities: Provides courteous and professional connections with patients over the phone, in person or via secure messaging.; Resolves patient needs related to patient intake and care to ensure a superior customer experience.; Documents all phone calls accurately and completely in the electronic medical record (EMR).; Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.; Registers patients over the phone or in person by confirming, entering, and/updating all required demographic data on patient and guarantor on the registration system.
Responsibilities
- Resolves patient needs related to intake and care.
- Documents calls in EMR.
- Schedules patient appointments.
Qualifications
- Excellent communication skills
- Experience with EMR system
- Custome service oriented
Required Skills
customer service
EMR documentation
appointment scheduling
data entry
medical terminology
Keywords
patient service
healthcare
EMR
scheduling
reception
Interested in this role?
Apply now and take the next step in your career.