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Part-time Sales Lead - White House Black Market

White House Black Market Illinois, Illinois, US

About the Role

White House Black Market - North Rand Road - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers; Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations

Responsibilities

  • Promotes customer service and supervises sales associates
  • Monitors and coaches sales performance
  • Supports store operations including cash handling and opening/closing duties

Required Skills

customer service sales leadership coaching cash handling merchandise handling

Keywords

retail sales leadership customer-service store-operations

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