Overnight Guest Service Agent - Doubletree by Hilton Crystal City
Hilton Hotels
Arlington, Virginia, US
About the Role
Hilton Hotels - - Responsibilities: Greet guests and register them, including inputting information and confirming room details; Assist guests with check-out and process payments; Promote marketing programs and upsell hotel services to maximize occupancy; Provide knowledgeable information about rooms, rates, packages, and local area; Respond to guest inquiries and resolve issues in a timely, friendly manner
Responsibilities
- Greet guests and register them
- Assist guests with check-out and process payments
- Provide knowledgeable information about rooms, rates, packages, and local area
Qualifications
- High school diploma or equivalent
- Experience in hospitality or front desk
- Excellent communication skills
Required Skills
customer service
front desk
payment processing
upselling
Excellent communication
Keywords
hotel
front desk
guest service
overnight
hospitality
Interested in this role?
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