Operations Admin Ii
FedEx
Brainerd, Minnesota, US
About the Role
FedEx - - Responsibilities: Provide clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Review, research and/or enter data in various systems to support respective functional area; Compile data and provide various regular and ad hoc reports to management for review and determination; Assist management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
Responsibilities
- Provide clerical support to management and operational functions
- Serve as frontline customer service
- Review, research and enter data in systems
Qualifications
- High school diploma or equivalent
- Experience with clerical data entry
- Strong communication skills
Required Skills
clerical support
data entry
customer service
reporting
communication
Keywords
operations
admin
clerical
data entry
customer service
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