Operations Admin Ii-1
FedEx
York, Pennsylvania, US
About the Role
FedEx - - Responsibilities: Provide clerical support to management and operational functions; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Reviews, researches and/or enters data in various systems to support respective functional area; Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review; Tracks a variety of metrics and prepares weekly reports for management review
Responsibilities
- Provide clerical support to management and operational functions
- Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Reviews, researches and/or enters data in various systems to support respective functional area
Required Skills
clerical support
customer service
data entry
metrics reporting
MS systems
Keywords
Operations
Admin
support
data entry
customer service
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