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Operations Admin I-2

FedEx Mechanicsville, Virginia, US

About the Role

FedEx - - Responsibilities: Perform clerical and administrative functions for hub and station operational areas; Tend to damaged and misaddressed packages to optimize delivery time; Serve as frontline customer service to receive, solve and/or escalate inquiries; Review, research and/or enter data in various systems to support functional area and compile reports; Track metrics and prepare weekly management reports for review

Responsibilities

  • Perform clerical and administrative functions for hub and station operational areas
  • Tend to damaged and misaddressed packages to optimize delivery time
  • Serve as frontline customer service to receive, solve and/or escalate inquiries

Qualifications

  • Experience with clerical or administrative tasks
  • Strong communication skills
  • Ability to review and enter data into various systems

Required Skills

clerical administrative customer service data entry reporting

Keywords

ops admin logistics FedEx customer service data entry

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